Technology

My Bosses Are Trying to Be Modern About How We Serve Customers. Unfortunately, I Have to Handle the Distressing Fall-Out.

November 12, 2026 Laura Helmuth Slate Magazine
My Bosses Are Trying to Be Modern About How We Serve Customers. Unfortunately, I Have to Handle the Distressing Fall-Out.

A woman gave me a piece of her mind directly, and, yikes.

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